Privacy Policy

Effective Date: July 20, 2026

Welcome to The Hair Loss Nutritionist. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, complete a quiz or assessment, subscribe to our email list, download a resource, or contact us through an online form.

By using this website or voluntarily submitting your information, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us, along with certain information collected automatically when you use the website.

Personal Information

We may collect your name and email address when you:

• Complete a quiz or assessment;
• Request your quiz results;
• Subscribe to our newsletter;
• Download a free resource; or
• Contact us through an online form.

Quiz and Assessment Information

When you complete one of our quizzes or assessments, we collect the answers you voluntarily provide.

Depending on the quiz, your responses may include information related to your health, symptoms, nutrition, supplement use, medical history, pregnancy status, anemia or iron deficiency, digestive conditions, bariatric surgery history, medications, or other factors that may relate to hair loss and overall health.

When you provide your email address in connection with a quiz, your email address may be associated with your quiz responses so that we can deliver your results, organize your responses, personalize educational information, and send follow-up emails.

Please do not submit information that you do not want us or our service providers to process.

Contact Form Information

When you contact us through a website form, we collect the information you provide, which may include your name, email address, subject, and message. We use this information to respond to your inquiry.

Technical and Usage Information

Certain information may be collected automatically when you visit the website, including your:

• IP address;
• Browser and device type;
• Approximate location;
• Referring website;
• Pages viewed;
• Time spent on the website; and
• Interactions with website features.

2. How We Use Your Information

We may use the information we collect to:

• Deliver quiz or assessment results;
• Provide educational content and recommended next steps based on quiz responses;
• Send requested guides, resources, or downloads;
• Send newsletters, educational emails, promotional emails, and information about our products or services;
• Personalize our email communications and educational content;
• Respond to questions or contact-form submissions;
• Maintain and organize subscriber and quiz records;
• Improve our quizzes, website, content, products, and services;
• Analyze website traffic and user behavior;
• Protect the security and proper operation of the website; and
• Comply with applicable legal obligations.

We do not sell your personal information or quiz responses.

3. Quiz Data and Health-Related Information

Our quizzes are educational tools and are not medical assessments, diagnostic tools, or substitutes for individualized care from a qualified healthcare professional.

Quiz responses may contain health-related information that you choose to provide voluntarily. We use this information only for purposes such as generating or delivering your results, providing relevant educational information, improving our resources, and communicating with you when you have consented to receive emails.

Information submitted through a quiz does not create a dietitian-client, healthcare-provider, or other professional relationship. It is not collected or maintained as part of a medical record.

The website and its quizzes are not intended to function as a HIPAA-compliant patient portal, electronic health record, or medical-record system. You should not use a quiz or general website form to submit medical records, highly sensitive medical documents, emergency information, or information requiring confidential clinical treatment.

Quiz results and related educational communications are provided for general informational purposes only. They are not a diagnosis, treatment recommendation, or individualized medical advice.

4. Email Marketing and Communications

When you provide your email address and consent to receive emails, we may send you:

• Your quiz or assessment results;
• Follow-up educational information;
• Newsletters;
• Free resources;
• Information about hair loss, nutrition, supplements, and related topics;
• Product or service announcements; and
• Promotional or marketing emails.

We currently use third-party services, including Brevo, MailPoet, and MailerLite, to support email delivery, subscriber management, automation, and storage.

Depending on how you join our email list, your name, email address, quiz responses, subscriber status, engagement information, and related information may be transferred to or processed by one or more of these providers.

These providers process information according to their own privacy policies and terms.

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included at the bottom of our emails or by contacting us at the email address listed below.

Unsubscribing from marketing emails does not necessarily prevent us from responding to a direct inquiry, fulfilling a request you initiated, or sending a necessary administrative message.

5. Third-Party Service Providers

We use trusted third-party service providers to operate the website and provide our services. These providers may process personal information on our behalf.

Current service providers may include:

Brevo

Brevo may be used to send quiz results, automated emails, newsletters, educational communications, and marketing emails. Information processed through Brevo may include your name, email address, subscriber status, email engagement information, and information used to personalize your communications.

MailPoet

MailPoet may be used to store and manage subscriber information within our WordPress website. Information stored in MailPoet may include your name, email address, subscription status, and quiz-related information stored in subscriber fields.

Google Sheets and Google Services

Google Sheets may be used to log, organize, or review quiz submissions. Information stored in Google Sheets may include quiz responses, submission dates, result categories, and, when necessary to deliver or manage your results, your email address.

Google Analytics may also be used to help us understand how visitors use the website.

Information processed through Google services is handled according to Google’s privacy practices.

MailerLite

MailerLite may be used to manage portions of our subscriber list, deliver free resources, send newsletters, and provide email marketing communications.

WPForms

WPForms may be used to collect and process information submitted through website contact forms or other online forms.

Website Hosting and Technical Services

Our website-hosting provider, WordPress plugins, security providers, and other technical service providers may process limited personal or technical information as necessary to host, secure, maintain, and operate the website.

We share information with service providers only as reasonably necessary for them to perform services on our behalf, operate our business, or comply with applicable legal requirements.

6. Cookies and Analytics

This website uses cookies and similar technologies to operate website features, remember preferences, improve the browsing experience, and understand how visitors use the website.

We use Google Analytics to collect information such as:

• Pages visited;
• Time spent on the website;
• General device and browser information;
• Referring websites; and
• General interactions with the website.

Analytics information is generally used in an aggregated manner to improve our website and content. Google may process information according to its own privacy policy.

You may be able to restrict or disable cookies through your browser settings. Disabling cookies may affect how certain website features function.

7. How We Share Information

We may share personal information:

• With service providers that help us operate the website, store information, deliver emails, administer quizzes, or analyze website traffic;
• When necessary to comply with applicable laws, legal processes, or government requests;
• When reasonably necessary to protect our rights, users, website, or business;
• In connection with a merger, acquisition, sale, restructuring, or transfer of all or part of the business; or
• With your consent or at your direction.

We do not sell, rent, or trade quiz responses or email addresses to third parties for their own independent marketing purposes.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Deliver requested results or resources;
• Maintain your email subscription;
• Provide communications you have requested or consented to receive;
• Operate and improve our website, quizzes, and services;
• Maintain appropriate business and legal records; and
• Comply with applicable legal obligations.

Quiz responses and subscriber information may remain in our systems or the systems of our service providers until they are deleted, anonymized, no longer needed, or you request deletion, subject to any legal or operational requirements that require continued retention.

Unsubscribing from emails may stop future marketing communications but may not automatically delete information previously stored in all systems.

9. Your Choices and Privacy Requests

You may:

• Unsubscribe from marketing emails using the link included in each email;
• Ask what personal information we maintain about you;
• Request that we correct inaccurate information;
• Request deletion of your email address, quiz responses, or other personal information;
• Withdraw your consent to receive marketing communications; or
• Contact us with a privacy-related concern.

To make a request, email thehairlossnutritionist@gmail.com.

We may need to verify your identity before completing certain requests. Some information may be retained when required by law or when reasonably necessary for legitimate business, security, fraud-prevention, or recordkeeping purposes.

10. Data Protection

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, cloud-storage platform, or method of transmitting information over the Internet can be guaranteed to be completely secure. You submit information through the website at your own discretion and risk.

Because quiz responses may include health-related information, we encourage you to provide only the information needed to complete the quiz and receive your results.

11. Children’s Privacy

This website, its quizzes, and its email list are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has submitted personal information through the website, please contact us so that we can review and delete the information where appropriate.

12. External Links

The website may contain links to third-party websites, products, services, or resources. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policy of any third-party website before submitting personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our quizzes, services, technology, legal obligations, or data practices.

When we make changes, we will update the effective date displayed at the top of this page. Your continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy.

14. Contact Information

For questions about this Privacy Policy, our data practices, or your personal information, contact:

The Hair Loss Nutritionist
Email: hello@thehairlossnutritionist.com